SHIPPING & DELIVERY INFORMATION

A flat shipping rate of SGD3.50 for purchases below SGD60 applies. Shipping is free for purchases above SGD60. Applies to deliveries in Singapore only.

Unfortunately, we only deliver to Singapore addresses at this time.

Packages are generally dispatched within 24-72 hours after receipt of payment and are shipped via courier. Australia Health Warehouse delivers items directly to a designated customer address in Singapore. Unfortunately shipments cannot be made to PO Boxes.

Australia Health Warehouse does not support shipping items to multiple addresses in a single order; please place a new order for delivery to an additional address.

SHIPPING FAQs

Q. How long does delivery in Singapore take?
We aim to deliver your order within three (3) business days from the date in which the order was received.

For example: If you order before noon on Tuesday, you will receive your order latest by Thursday. If you order before noon on Friday, you will receive your order latest by Tuesday.

Q. Can you deliver my package on weekends?
We deliver Mondays to Saturdays. We are currently unable to make deliveries on Sundays or public holidays.

Q. How can I check on the status of my order?
Once payment for the order has been received, we will send you an email confirming that your order is being processed and a tracking number will be provided. You will be able to track your order by entering your tracking number in the “Enter the tracking number to see your order status” field in the following link: www.jtexpress.sg/trackmyparcel  (note that it may take up to 12 hours after purchase before your tracking number becomes activated). 

 

Q. Can you deliver to places other than Singapore?
Unfortunately, we only deliver to Singapore addresses at this time. 

For information regarding shipping to other countries, please email us at info@aushealthwarehouse.com.